Introduction

 

HL Movement & Massage (we, us, our) complies with the New Zealand Privacy Act 2020 (Act) when dealing with personal information. Personal information is information about an identifiable individual (a natural) person. 

 

This policy sets out how we collect, use, disclose, and protect your personal information.

This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, please see www.privacy.org.nz.

 

Your trust is important to us and the following outlines our privacy policy.

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Who do we collect your personal information from

 

We collect personal information from:

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• you, when you provide that personal information to us, including via the website and any related service, through any registration or subscription process, through any contact with us (e.g telephone call, email), or when you buy or use our services and products

• third parties where you have authorised this or the information is publicly available.

 

We may take photographs and/or videos of you or your injury (personal information) for the purpose of our ongoing professional development and/or marketing of our business, but we will always obtain your prior written consent on an individual basis before doing so. Typically, we collect the following information for the purpose of providing you with a safe massage and rehabilitation services:

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• name

• contact information

• health conditions (including previous surgeries)

• GP contact details

• emergency contact

• session notes

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How we use Your Personal Information

 

We will use your personal information:

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• to verify your identity

• to provide services and products to you

• to market our services and products to you, including contacting you electronically (e.g by text oe email for tese purposes)

• to improve the services and products that we provide to you

• to undertake credit checks of you (if necessary)

• to bill you and collect money that you owe us, including authorising and processing credit card transactions

• to respond to communications from you, including a complaint

• to conduct research and statistical analysis (on an anonymised basis)

• to protect and/or enforce our legal rights and interests, including defending any claim

• for any other purpose authorised by you and the Act; and

• for the purpose of our ongoing professional development and education where we have obtained your prior written consent.

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Disclosing Your Personal Information

 

We may disclose your personal information to:

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• any business that supports our services and products, including any person that hosts or maintains any undertaking IT system or data centre that we use to provide the website or other services and products

• a credit reference agency for the purpose of credit checking you

• other third parties (for anonymised statistical information)

• a person who can require us to supply your personal information (e.g regulatory authority)

• any other person authorised by the Act or another law (e.g law enforcement agency)

• any other person authorised by you, including where we have obtained your specific consent for the purpose of our ongoing professional development and education and/or marketing purposes.

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Protecting Your Personal Information

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We will take reasonable steps to keep your personal information safe from loss, unauthorised activity or misuse.

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Internet Use

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While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.

 

If you follow a link on our website to another website, the owner of that website will have its own privacy policy relating to your personal information. We suggest you review that website's privacy policy before you provide personal information.

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Contact us with your Questions

 

If you have any questions about this privacy policy, our privacy practices, or if you would like to request access to, or correction of, your personal information, please contact us at:

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email: hlmovementandmassage@gmail.com

phone: 02108304922

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This statement was last updated in March 2025.